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Salesforce Administrator

Who We Are:

JOOR (jooraccess.com) is the #1 digital wholesale marketplace connecting the world’s best brands and retailers, enabling them to engage in faster buying, selling and reporting. Founded in 2010, and backed by top-tier VC’s, JOOR’s industry-leading platform serves 2,000 brands, 175,000 retail locations, and processed over $6B in transactions in 2016. Yet JOOR is a lean organization, where you’ll have the opportunity to shape the team, impact the platform, and significantly contribute to disrupting the way the wholesale industry does business. JOOR aims to be one of the most inclusive and diverse tech companies led by our experienced CEO, Kristin Savilia.

We’re looking for a Salesforce Administrator to mature our CRM processes and help us scale our data-driven operations globally. You’ll continuously customize, optimize, and develop the platform to enhance the workflows of our team. Your role will be instrumental in setting best practices and our growth.

Why work for us?

What You’ll Do:

  • Manage user roles, profiles, security, workflows, processes, interfaces and process flows including integrations with third-party systems
  • Own CRM data integrity including record de-duping and cleanup
  • Monitor, measure and communicate metrics
  • Develop and implement trainings to drive adoption and usage
  • Evaluate new tools as they become available, communicating future Salesforce releases and enhancements
  • Develop and maintain process documentation, workflows and field maps
  • Create dashboards and reports, evolving analytics to uncover patterns and insights
  • Collaborate cross-functionally to document business and technical requirements
  • Identify and evaluate potential global and local integration or third-party vendors
  • Manage vendor relationship with Salesforce and any other third-parties

What We’re Looking For:

  • 2+ years experience as a Salesforce Admin
  • Experience working with SaaS companies
  • Excellent verbal and written communication skills
  • Exceptional organization, prioritization, multi-tasking and time management skills

The Icing On The Cake:

  • Attend Market Weeks across the globe to see the product in action
  • Invitations to Fashion Week and sample sales, as well as discounts with our network of brands and retailers
  • Collaborate with our teams in NY, LA, Paris, Milan, London, and Australia
  • Need a break? Generous “My Time” policy - We want you at your best!
  • Regular social events, including happy hours, snack & learns, company offsites, meetups and speaker series
  • Transparency into the state of our business via monthly all-hands meetings, showcasing the company’s performance in relation to revenue and growth.
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